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7 Posts
0
1954
March 1st, 2021 03:00
Wyse 3040 - problem with sound
Hi Everyone!
I have a problem with sound on device Wyse3040. I've set all of settings this wyse, installed external sound's card, tried to plugin external speaker and it isn't working. It is quiet.
What's be a reason?
Regards
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Gat. Des.
2 Posts
0
March 1st, 2021 05:00
Which operating system version ? 8.X, 9.X
Wich connection type rdp ? blast ? citrix ?
fonden2
1 Rookie
•
8 Posts
0
March 1st, 2021 06:00
We have had the sound output on our clients suddenly getting muted in the client settings a few times. Have you checked the sound settings on the client where you select output so the muted button isn't checked?
IS_MCUW
7 Posts
0
March 1st, 2021 06:00
System version: 8.6_412
Connection via RDP.
IS_MCUW
7 Posts
0
March 2nd, 2021 00:00
Yes, I checked this and there wasn't mute.
Gat. Des.
2 Posts
0
March 2nd, 2021 01:00
hi,
You need to activate recording on your client when you use rdp (ex : gpo).
have you do it ?
IS_MCUW
7 Posts
0
March 4th, 2021 06:00
Hi,
We have an active recording redirection option on the client.