Unsolved
1 Rookie
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29 Posts
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726
March 18th, 2022 10:00
WMS devcie key is not existed
I upgrade a 3040 to 9.1.6108 and that's the error I'm getting, (spelling/grammar)
wms: failed to check-in WMS devcie key is not existed.
I tried making a new group, unregistering, moving to different groups, resetting etc.
Any ideas?
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Mike Zirbes
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21 Posts
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March 22nd, 2022 11:00
Have you tried reset to default and entering the key?
bjohn-firstconsulting.net
10 Posts
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March 22nd, 2022 15:00
Yes, that didn't help.
HASupport
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2 Posts
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June 9th, 2022 12:00
Did you happen to ever resolve your issue? I think we are having a similar (if not the same) issue. Our newer ThinOS 9.x devices will not remain in the groups we place them in. After a reboot, they go to one particular group each time. In the logs we find "Warning WMS key is not available". We don't seem to have any issues with our 8.5xa thin terms. Very little info out there. Hoping you might have found the solution. Thank you in advance.