WMS 3.6 console issues

Good afternoon everyone,

Our WMS console is down and we don't know why. Here are the logs but we can't pinpoint the exact problem, any help would be appreciated.

It looks like the Keystore’s password is the problem here. There is a long list of the log info, but I sent a few lines below. 

I know you mentioned you are not aware of any changes made to WMS specifically prior to the issue, but what about in your environment? Any changes to the server? Were there any changes made at all prior to this issue happening? Would anyone else have made any changes other than yourself that you may not be aware of? 


- Tomcat9-stderr.2022-07-12.log
                12-Jul-2022 09:25:08.295 SEVERE [main] org.apache.catalina.util.LifecycleBase.handleSubClassException Failed to initialize component [Connector[com.dell.custom.customHttp11NioProtocol.CustomHttp11NioProtocolWrapper-443]]

org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:475)
                                Caused by: java.lang.IllegalArgumentException: Keystore was tampered with, or password was incorrect

- Mongo.log
2022-07-11T15:24:57.939-0400 I  ACCESS   [conn4] SASL SCRAM-SHA-1 authentication failed for stratus on admin from client 127.0.0.1:62667 ; AuthenticationFailed: SCRAM authentication failed, storedKey mismatch

- Stratus.log
2022-07-12 09:26:07,210 [ERROR] main Unable to retrieve key from Lockbox :

2022-07-12 09:26:09,604 [ERROR] main Unable to retrieve key from Lockbox :
java.net.ConnectException: Connection refused: connect