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July 8th, 2020 08:00

WMS 2.1 Netscaler Authentication

We use our Thin OS 5070 to connect to a NetScaler. The NetScaler is configured to accept a RSA token first and then pass the authentication to LDAP. In previous versions (ThinOs 8.6 and before )there was an option to select RSA+LDAP. However in ThinOS v9, this option is missing. They only have LDAP+RSA (which doesn't work with our Netscaler). RSA+LDAP and LDAP+RSA are not the same. How can we set up Version 9 to pass the RSA tokens first and then LDAP authentication? On the logon screen the place to put the RSA token is not available.

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July 23rd, 2020 08:00

@Tarchivem Did you ever get this figured out? 

We are currently having, I think, the same issue. I enter the user ID, password, and RSA token. I get a pop up that says INFO: Waiting for token to change, then enter the new tokencode: Once I wait for new code, or enter current code again as directed, I get the following "incorrect credentials. Try again. 

 

I'm wondering if the order WMS is allowing for two factor authentication is our issue as well. 

 

8.6 for us is RSA+LDAP. 

9.x doesn't give us that option from what I can tell.

 

 

1 Message

November 5th, 2020 06:00

I'm having the exact same issue. did you resolve this?

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