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766
May 5th, 2021 02:00
ThinOS Plugin 41.4 for Cisco Webex Meeting urgently needed.
I'm looking for the Cisco Webex Meeting plugin 41.4 for ThinOS to have compatibility with our tenant which has been upgraded to the version 41.4.6.9 end of April 2021.
https://help.webex.com/en-us/nfjsqzbb/Cisco-Webex-Meetings-Virtual-Desktop-Software
Unfortunately, they removed the compatibility with previous version of the PlugIn
We have 300 clients stuck... thanks to Cisco.
Marco
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SiO2
9 Posts
1
May 25th, 2021 00:00
Hi,
we had exactly the same issue: statement from Cisco is: Plugin was submitted to Dell a while ago and release is now stuck on their side because no direkt packing from Cisco due to ThinOS .pkg format possible.
We already had a high prio cisco case on that subject - long story short: only solution is to request a Webex Site Downgrade via Cisco Support to slow channel (42.x) and then use the avaliable VDI Plugin for ThinOS.
Cheers
DELL-Scott H
Moderator
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901 Posts
0
May 25th, 2021 04:00
If you do not already, I would encourage you to have a support ticket open with Dell so that it can be prioritized and addressed.
#IWork4Dell
SiO2
9 Posts
0
May 27th, 2021 23:00
Unfortunately our devices arent covered with any SW support contract which would allow us to open tickets on that subjects. For all of you who do have this feature i highly recommend to do so.