Unsolved
19 Posts
0
3251
September 9th, 2022 06:00
ThinOS 2208 (9.3.2102) and Microsoft_AVD_1.8.1819 - Gateway Transport Failure
Hi,
Currently testing this new release :
ThinOS 2208 (9.3.2102) and Microsoft_AVD_1.8.1819
Got a "Gateway Transport Failure" error on my RDP shortcut and wont connect as soon i double-click on my icons
Not explanation in the logs
With previous combo : ThinOS 2205 (9.3.1129) and Microsoft_AVD_1.7.1540
no issue, all works flawless and RDP connections works
any clues ?
No Events found!



RVsousa
6 Posts
0
September 13th, 2022 12:00
I'm Facing the same issue, but at second try it works, other thing is my Background session becomes black when i close aplications and session stucks on the server, other workaroud for the first problem is using Modern mode instead Classic mode then open aplications on VDI MENU.
Comerco1
19 Posts
0
September 13th, 2022 17:00
They asked me for logs because i have a open ticket....wonder what they will find as the Wyse event viewer dont show anything....
Comerco1
19 Posts
0
September 14th, 2022 11:00
they asked me which Broker i use (Windows Server 2019), if i have a 2FA (no in this case)
Gvishay
5 Posts
0
September 19th, 2022 22:00
Hi ,
I am getting the same issue with the latest version 2208 and AVD 1.8, it says Gateway transport failure as soon as i click on my RDP shortcut, currently using windows server 2016 broker. Any thought?
Comerco1
19 Posts
0
September 20th, 2022 03:00
For now no
They asked couple question, but they seems clueless for now...
I weird that it us who have to "beta test" those things and not them !
Comerco1
19 Posts
0
September 20th, 2022 07:00
They asked to tried with the modern UI (i dont see the relation) but anyway...failure !
Gvishay
5 Posts
0
September 21st, 2022 00:00
I am also having the same error message and use WMS on premise, i get Gateway Transport Failure when i click on my RDP shortcut.
Thanks to provide a fix. Just to let you know my RDS and RD Broker are running on windows server 2016
Comerco1
19 Posts
0
September 22nd, 2022 06:00
NO, it dont works either

RVsousa
6 Posts
0
September 22nd, 2022 06:00
Maybe this is caused by Certificate autority check, Try to Disabe "TLS CHECK CN" In Settings> Admin Policy Tool> Click Advanced TAB > Privacy & Security> Security Policy. This OS versions looks like a BETA than final version.
RVsousa
6 Posts
0
September 22nd, 2022 07:00
Click "Save and Publish "Just to make sure its aplied
Comerco1
19 Posts
0
September 22nd, 2022 10:00
It was done already...it doesnt fix the issue...same message
Comerco1
19 Posts
0
September 27th, 2022 17:00
nothing new on my side
no return from support
I wont install this for now...its unusable
nan_li10
5 Posts
0
September 28th, 2022 23:00
How about toggle off 'Use RD Gateway', which is in Session Properties-Logon tab, bypass gateway?
Comerco1
19 Posts
0
September 29th, 2022 06:00
Use of RD Gateway is required in our setup, if i do that no one will be able to connect
REMEMBER ALL :
previous combo : ThinOS 2205 (9.3.1129) and Microsoft_AVD_1.7.1540 all is working good
nan_li10
5 Posts
0
September 29th, 2022 22:00
Could you set the combo to ThinOS 2205 (9.3.1129) and Microsoft_AVD_1.8.1819?
set Admin Policy Tool -> Services -> TroubleShooting Settings -> Event Log Level -> Verbose.
connect session and capture logs.
Our env could not reproduce the issue.