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19 Posts

3251

September 9th, 2022 06:00

ThinOS 2208 (9.3.2102) and Microsoft_AVD_1.8.1819 - Gateway Transport Failure

Hi,

 

Currently testing this new release :

 

ThinOS 2208 (9.3.2102) and Microsoft_AVD_1.8.1819

 

Got a "Gateway Transport Failure" error on my RDP shortcut and wont connect as soon i double-click on my icons

Not explanation in the logs

With previous combo :  ThinOS 2205 (9.3.1129) and Microsoft_AVD_1.7.1540
no issue, all works flawless and RDP connections works

any clues ?






 

Wyseissue.jpg

6 Posts

September 13th, 2022 12:00

I'm Facing the same issue, but at second try it works, other thing is my Background session becomes black when i close aplications and session stucks on the server, other workaroud for the first problem is using Modern mode instead Classic mode then open aplications on VDI MENU.

19 Posts

September 13th, 2022 17:00

They asked me for logs because i have a open ticket....wonder what they will find as the Wyse event viewer dont show anything....

19 Posts

September 14th, 2022 11:00

they asked me which Broker i use (Windows Server 2019), if i have a 2FA (no in this case)

5 Posts

September 19th, 2022 22:00

Hi ,

I am getting the same issue with the latest version 2208 and AVD 1.8, it says Gateway transport failure as soon as i click on my RDP shortcut, currently using windows server 2016 broker. Any thought?

19 Posts

September 20th, 2022 03:00

For now  no

They asked couple question, but they seems clueless for now...

I weird that it us who have to "beta test" those things and not them !

19 Posts

September 20th, 2022 07:00

They asked to tried with the modern UI (i dont see the relation) but anyway...failure !Capture d’écran 2022-09-20 102624.png

5 Posts

September 21st, 2022 00:00

I am also having the same error message and use WMS on premise, i get Gateway Transport Failure when i click on my RDP shortcut.

Thanks to provide a fix. Just to let you know my RDS and RD Broker are running on windows server 2016

 

19 Posts

September 22nd, 2022 06:00

NO, it dont works eitherTLSNO1.pngTLSNO2.png

6 Posts

September 22nd, 2022 06:00

Maybe this is caused by Certificate autority check, Try to Disabe "TLS CHECK CN" In Settings> Admin Policy Tool> Click Advanced TAB > Privacy & Security> Security Policy. This OS versions looks like a BETA than final version.

6 Posts

September 22nd, 2022 07:00

Click "Save and Publish "Just to make sure its aplied

19 Posts

September 22nd, 2022 10:00

It was done already...it doesnt fix the issue...same message

19 Posts

September 27th, 2022 17:00

nothing new on my side

no return from support

I wont install this for now...its unusable

5 Posts

September 28th, 2022 23:00

How about toggle off 'Use RD Gateway', which is in Session Properties-Logon tab, bypass gateway?

19 Posts

September 29th, 2022 06:00

Use of RD Gateway is required in our setup, if i do that no one will be able to connect

REMEMBER ALL :

previous combo :  ThinOS 2205 (9.3.1129) and Microsoft_AVD_1.7.1540 all is working good


 

5 Posts

September 29th, 2022 22:00

Could you set the combo to ThinOS 2205 (9.3.1129) and Microsoft_AVD_1.8.1819?

set Admin Policy Tool -> Services -> TroubleShooting Settings -> Event Log Level -> Verbose.

connect session and capture logs. 

Our env could not reproduce the issue.

No Events found!

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