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December 17th, 2019 01:00

Thin Client 5070 factory reset without admin Password

Hey everybody,

I have this Wyse 5070 Thin Client. My Company works with Thin Wyse Management Suite. We have build a Image what is taken over PXE on the Clients. Now, I cannot login with the Admin-Password what is sended by the Image. Two Other 5070 working good! So I cannot reset the wrong Thin Client, without the password. I have tryed to get an iso-file to build a usb-recovery stick, but I just find rsp-Images on the Dell-Website.

Have someone a idea how I can go on?

Thanks

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901 Posts

December 17th, 2019 12:00

What operating system is installed on the thin client?

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11 Posts

January 1st, 2020 23:00

Are you kidding me?

I think you didn't choose the xml option!

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January 8th, 2020 10:00

I assume you have tried all default passwords, like Fireport and so on?

As for the .iso, there is a "Dell_Wyse_USB_Imaging_Tool_v3.2.0.exe" too that needs to be installed, then use it to point to the downloaded Dell factory image and it will create a bootable USB stick (needs to be 64GB).

Let us know if that helped.

Thank you. 

1 Message

September 26th, 2020 12:00

DellCCCvdi

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