Unsolved
1 Rookie
•
4 Posts
•
2 Points
0
62
April 22nd, 2026 04:58
OptiPlex 3000 Thin Client - issue with pulling device image to USB drive
Hello,
Recently I struggle to pull an OptiPlex 3000 Thin Client image to USB drive.
The Optiplex has got Windows 10 IoT installed.
The USB pendrive is Goodram 32GB, and it was previously formatted and prepared for Image pull in Dell Wyse Imaging Tool USB - Version 3.4.0.0. Merlin Version 4.0.7.
Secure boot was disabled and USB boot is enabled.
The USB drive is not detected in UEFI boot menu.
Could you advise?
No Events found!
WernerHu
1 Rookie
•
4 Posts
•
2 Points
0
April 23rd, 2026 06:02
I tried the same with 32 GB SanDisk. The USB drive is detected in boot menu but the image pull does not start correctly, instead it starts Windows Manager logon.
(edited)
WernerHu
1 Rookie
•
4 Posts
•
2 Points
0
April 23rd, 2026 08:00
I found in older thread https://www.dell.com/community/en/conversations/wyse-hardware-general/wyse-usb-image-tool-not-recognizing-usb-drive/647f9e38f4ccf8a8de2cb852
that Dell Wyse Imaging Tool USB - Version 3.4.0 does not support Optiplex 3000 ThinClient and I would need Dell Wyse Imaging Tool USB - Version 3.5.0 to work but it is no longer avialable on DELL site.
Could you advise where I could download Wyse Imaging Tool USB - Version 3.5.0 software?
(edited)