Unsolved
1 Rookie
•
8 Posts
0
2176
November 28th, 2022 22:00
Dell OptiPlex 3000 Thin Client - Error on boot up
Hello,
We have several clients running the same thin client(Dell OptiPlex 3000) & os firmware (Dell ThinOS 2208 9.3.2102) with app version(Microsoft_AVD_1.8.1819.pkg-V1.8.1819) having error screen pop up as shown below when system boot up(The error occur randomly, i.e. not everyday/every reboot).
The error say that "The system encountered a critical error. Click OK and system will try to restart UI". The error message will go away if I clicked "OK" and the system will then be able to access preconfigured Windows Remote Desktop connection. Our Terminal Services server & Dell Thin Wyse Management suite 3.8 are installed in the same virtual machine (Windows 2019 std server).
Error Screen
Does Anyone have idea to solve this?
Thanks in advance for your help.
Bill - TMH
4 Posts
0
December 21st, 2022 13:00
Is there anything in the event log that might be related?
vincentlee
1 Rookie
•
8 Posts
0
December 27th, 2022 16:00
There is no helpful info logged in client log .
\compat\linux\var\log\wlogd\wlogd.log shows the following:
[2022-12-27 08:00:18.142] N/system_daemon /system (727/35338) SystemName: ThinOS
[2022-12-27 08:00:18.143] N/system_daemon /system (727/35338) SystemVersion: ThinOS 2208 (9.3.2102)
[2022-12-27 08:00:18.143] N/system_daemon /system (727/35338) BuildVersion: 9.3.2102
[2022-12-27 08:00:18.143] N/system_daemon /system (727/35338) BuildName: ThinOS
[2022-12-27 08:00:18.143] N/system_daemon /system (727/35338) BIOSName: Dell Inc.
[2022-12-27 08:00:18.143] N/system_daemon /system (727/35338) BIOSVersion: 1.0.2
[2022-12-27 08:00:18.143] N/system_daemon /system (727/35338) OSName: ThinOS
[2022-12-27 08:00:18.143] N/system_daemon /system (727/35338) disk_size = 29820
[2022-12-27 08:00:18.143] N/system_daemon /system (727/35338) product_id = 1[0AE8]
[2022-12-27 08:00:18.143] N/system_daemon /system_daemon (727/35338) CPU Intel(R) Celeron(R) N5105 @ 2.00GHz processor count: 4
[2022-12-27 08:00:18.143] W/system_daemon /dconf (727/727) register com.thinos.config, bus-name-id: 4, errno: 0
[2022-12-27 08:00:18.143] N/system_daemon /system (727/727) BIOS Secure Boot: Enable
[2022-12-27 08:00:18.143] N/system_daemon /system (727/727) Set Timezone to Asia/Hong_Kong
[2022-12-27 08:00:18.143] N/system_daemon /system (727/727) Time server pool.ntp.org is applied
[2022-12-27 08:00:18.143] N/system_daemon /comport (727/727) Pannel serial port attach to COM1
[2022-12-27 08:00:18.144] W/system_daemon /system (727/727) failed to parse json:The name com.thinos.jsui was not provided by any .service files
[2022-12-27 08:00:18.144] N/system_daemon /system (727/35352) USB: 0x8086 XHCI root HUB vid:0x1d6b pid:0x0003 connected
[2022-12-27 08:00:18.144] N/system_daemon /system (727/35352) USB: Dell KB216 Wired Keyboard vid:0x413c pid:0x2113 connected
[2022-12-27 08:00:18.145] N/system_daemon /system (727/35352) USB: PixArt Dell MS116 USB Optical Mouse vid:0x413c pid:0x301a connected
[2022-12-27 08:00:18.145] N/system_daemon /system (727/35352) USB: vid:0x8087 pid:0x0aaa connected
[2022-12-27 08:00:18.276] W/scardManager_da/SCard (798/798) SCard: invoke gbus_bus_acquired_callback com.thinos.ScardManager
[2022-12-27 08:00:18.277] W/scardManager_da/SCard (798/35365) Scard: daemon start.
[2022-12-27 08:00:18.277] W/scardManager_da/SCard (798/798) SCard: invoke gbus_name_acquired_callback
[2022-12-27 08:00:18.798] W/ssoManager_daem/SSO (799/799) Owner id is 1
[2022-12-27 08:00:18.798] W/ssoManager_daem/SSO (799/799) invoke gbus_bus_acquired_callback com.thinos.ssoManager
[2022-12-27 08:00:18.805] W/ssoManager_daem/SSO (799/799) invoke gbus_name_acquired_callback
[2022-12-27 08:00:19.855] N/weston /compositor (825/825) Screen1 [0xc41, 0xc04d] Philips 192E week(46) year(1990) S/N: ABCDEF123456
[2022-12-27 08:00:19.868] A/weston /VNCD (825/825) VNCD: VNCD service start, password:********
[2022-12-27 08:00:20.585] N/audiomanager_da/audioManager (863/863) Change playback to HD audio-1
[2022-12-27 08:00:20.891] N/audiomanager_da/audioManager (863/863) Change record to HD audio-1
[2022-12-27 08:00:20.994] N/audiomanager_da/audioManager (863/863) Change playback to HD audio-1
[2022-12-27 08:00:23.534] N/wpa_supplicant /wpas (1801/1801) Successfully initialized wpa_supplicant
[2022-12-27 08:00:23.942] N/netmanager_daem/Network (1804/1804) Network manager startup.
[2022-12-27 08:00:24.182] N/netmanager_daem/Network (1804/1804) ENET0: set default gateway: 10.Y.Y.254
[2022-12-27 08:00:24.184] N/netmanager_daem/Network (1804/1804) Use configure NTP servers: pool.ntp.org
[2022-12-27 08:00:24.239] N/netmanager_daem/Network (1804/35518) Update time: Tue Dec 27 08:00:24 2022
[2022-12-27 08:00:28.548] N/netmanager_daem/Network (1804/1804) ENET0: IPv6 link local address aabb:bbcc:ddee:eeff:ffgg
[2022-12-27 08:00:28.997] A/WebUIProc/WebUIModule (1/1) Privilege level: High
[2022-12-27 08:00:29.109] W/system_daemon /system (727/727) System Critical Mode: 0 -> 1
[2022-12-27 08:00:29.114] N/WebUIProc/WebUIModule (1/1) bios version: 1.2.0
[2022-12-27 08:00:29.115] N/WebUIProc/WebUIModule (1/1) Citrix version: 22.7.0.20.2
[2022-12-27 08:00:29.115] N/WebUIProc/WebUIModule (1/1) Jabra version: 8.5.5.1
[2022-12-27 08:00:29.115] N/WebUIProc/WebUIModule (1/1) WebexMeetings version: 42.8.2.8.1
[2022-12-27 08:00:29.115] N/WebUIProc/WebUIModule (1/1) Epos_Connect version: 7.2.0.29149.1
[2022-12-27 08:00:29.116] N/WebUIProc/WebUIModule (1/1) HID_Citrix version: 210217.18
[2022-12-27 08:00:29.116] N/WebUIProc/WebUIModule (1/1) AVD version: 1.8.1819
[2022-12-27 08:00:29.116] N/WebUIProc/WebUIModule (1/1) TeamsVDI version: 42.6.0.22645.1
[2022-12-27 08:00:29.117] N/WebUIProc/WebUIModule (1/1) Imprivata version: 7.9.000.0023.1162
[2022-12-27 08:00:29.117] N/WebUIProc/WebUIModule (1/1) Zoom_Horizon version: 5.10.6.21295.2
[2022-12-27 08:00:29.117] N/WebUIProc/WebUIModule (1/1) Horizon version: 2206.8.6.0.20094634.1
[2022-12-27 08:00:29.118] N/WebUIProc/WebUIModule (1/1) idauto version: 2.0.2.1.0
[2022-12-27 08:00:29.118] N/WebUIProc/WebUIModule (1/1) Zoom_Citrix version: 5.10.6.21295.2
[2022-12-27 08:00:29.118] N/WebUIProc/WebUIModule (1/1) PCoIP version: 22.04.2.13
[2022-12-27 08:00:29.119] N/WebUIProc/WebUIModule (1/1) JVDI version: 14.1.1.306904.1
[2022-12-27 08:00:29.119] W/WebUIProc/WebUIModule (1/1) [sessionCfg]Set System Critical status: true, result: true (package is updating)
[2022-12-27 08:00:29.143] W/system_daemon /system (727/727) Get System Critical Mode: 1
[2022-12-27 08:00:29.175] W/system_daemon /admin_policy (727/727) usbif command = sysctl hw.usb.usbfs_redirect_string="0x00000000010100,no"
[2022-12-27 08:00:29.177] W/system_daemon /system (727/727) System Critical Mode: 1 -> 0
[2022-12-27 08:00:29.178] W/WebUIProc/WebUIModule (1/1) [sessionCfg]Set System Critical status: false, result: false (system is idle)
[2022-12-27 08:00:29.180] W/system_daemon /system (727/727) System Critical Mode: 0 -> 1
[2022-12-27 08:00:29.181] W/WebUIProc/WebUIModule (1/1) [WriteUsbAllowCfg]Set System Critical status: true, result: true (package is updating)
[2022-12-27 08:00:29.182] W/system_daemon /system (727/727) Get System Critical Mode: 1
[2022-12-27 08:00:29.186] W/system_daemon /system (727/727) System Critical Mode: 1 -> 0
[2022-12-27 08:00:29.188] W/WebUIProc/WebUIModule (1/1) [WriteUsbAllowCfg]Set System Critical status: false, result: false (system is idle)
[2022-12-27 08:01:14.392] W/system_daemon /system (727/727) System Critical Mode: 0 -> 1
[2022-12-27 08:01:14.395] W/WebUIProc/WebUIModule (1/1) [ZoomProxy]Set System Critical status: true, result: true (package is updating)
[2022-12-27 08:01:14.396] W/system_daemon /system (727/727) Get System Critical Mode: 1
[2022-12-27 08:01:14.437] W/system_daemon /system (727/727) System Critical Mode: 1 -> 0
[2022-12-27 08:01:14.440] W/WebUIProc/WebUIModule (1/1) LOCAL APP: access sensitive data.
[2022-12-27 08:01:14.443] W/WebUIProc/WebUIModule (1/1) [ZoomProxy]Set System Critical status: false, result: false (system is idle)
[2022-12-27 08:01:14.485] W/WebUIProc/WebUIModule (1/1) LOCAL APP: access sensitive data.
[2022-12-27 08:01:14.528] W/WDAProc/WMS (1/1) access sensitive data.
[2022-12-27 08:01:14.544] N/WDAProc/WMS (1/1) wms: device tries to check-in.
[2022-12-27 08:01:14.924] N/WDAProc/WMS (1/1) wms: checked in to WMS server.
[2022-12-27 08:01:14.925] W/WDAProc/WMS (1/1) access sensitive data.
[2022-12-27 08:01:14.937] N/WDAProc/WMS (1/1) wms: sync group list, the number of added group: 0, removed group: 0
[2022-12-27 08:01:14.940] N/WDAProc/WMS (1/1) wms: tries to get full configuration.
[2022-12-27 08:01:15.023] W/WebUIProc/WebUIModule (1/1) getScheduleTime at 8:1 range 22:00 wdays: Monday,Tuesday,Wednesday,Thursday,Friday delayWeek: 0
Schedule Result: after 0 day(s) + 13:59(839 mins)
[2022-12-27 08:01:15.024] W/scardManager_da/SCard (798/798) SCard: on_handle_get_reader_count
[2022-12-27 08:01:15.056] W/WebUIProc/WebUIModule (1/1) WMS: update sensitive data.
[2022-12-27 08:01:15.084] A/weston /VNCD (825/825) VNCD: VNCD service start, password:********
[2022-12-27 08:01:15.132] N/audiomanager_da/audioManager (863/863) Change record to HD audio-1
[2022-12-27 08:01:18.159] N/WDAProc/WMS (1/1) wms: tries to get package policy from server.
[2022-12-27 08:01:18.169] N/WDAProc/WMS (1/1) wms: starting heartbeat...
[2022-12-27 08:01:18.184] W/WebUIProc/WebUIModule (1/1) LOCAL APP: access sensitive data.
[2022-12-27 08:01:18.227] W/scardManager_da/SCard (798/798) SCard: on_handle_get_reader_count
[2022-12-27 08:01:18.234] W/WebUIProc/WebUIModule (1/1) getScheduleTime at 8:1 range 22:00 wdays: Monday,Tuesday,Wednesday,Thursday,Friday delayWeek: 0
Schedule Result: after 0 day(s) + 13:59(839 mins)
[2022-12-27 08:01:18.253] W/ssoManager_daem/SSO (799/799) SSO: Enter imprivata dbus method, Start
[2022-12-27 08:01:18.253] W/ssoManager_daem/SSO (799/799) SSO: imprivata_config: OneSignType=unselected
[2022-12-27 08:01:18.253] W/ssoManager_daem/SSO (799/799) SSO: imprivata_config: sessionConfigEnableImprivataVC=true
[2022-12-27 08:01:18.253] W/ssoManager_daem/SSO (799/799) SSO: imprivata_config: DeviceRfideasDisableBeep=false
[2022-12-27 08:01:18.253] W/ssoManager_daem/SSO (799/799) SSO: imprivata_config: DeviceRfideasDisableKeystroke=true
[2022-12-27 08:01:18.253] W/ssoManager_daem/SSO (799/799) SSO: imprivata_config: DeviceRfideasDisableInitialization=false
[2022-12-27 08:01:18.254] W/ssoManager_daem/SSO (799/799) SSO: imprivata_config: DeviceRfideasDisableLed=false
[2022-12-27 08:01:18.254] W/ssoManager_daem/SSO (799/799) SSO: imprivata_config: DeviceRfideasSetCardType=false
[2022-12-27 08:01:18.258] W/ssoManager_daem/SSO (799/799) SSO: client name MachineXX, ip 10.Y.Y.36, mac XX:YY:ZZ:ZZ:YY:XX
[2022-12-27 08:01:18.271] W/ssoManager_daem/SSO (799/799) sso: set_rfideas_conf due to config may change.
[2022-12-27 08:01:18.272] W/ssoManager_daem/SSO (799/799) FP: fp_init ...
[2022-12-27 08:01:18.272] W/ssoManager_daem/SSO (799/35688) rfideas: Start rfideas_daemon ...
[2022-12-27 08:01:18.272] W/ssoManager_daem/SSO (799/35688) rfideas: LUID0=211
[2022-12-27 08:01:18.273] N/WDAProc/WMS (1/1) wms: connected to MQTT broker: tcp://vm-dell-ts-wyse:1883
[2022-12-27 08:01:18.277] W/WebUIProc/WebUIModule (1/1) LOCAL APP: access sensitive data.
[2022-12-27 08:01:18.310] W/ssoManager_daem/SSO (799/35691) SSO: Start smartcard_daemon ...
[2022-12-27 08:01:18.310] W/ssoManager_daem/SSO (799/799) SSO: Leave imprivata dbus method, Start
[2022-12-27 08:01:18.311] W/scardManager_da/SCard (798/798) SCard: on_handle_get_reader_count
[2022-12-27 08:01:18.316] W/ssoManager_daem/SSO (799/35692) SSO_USB: device arrival: 0x413c 0x2113
[2022-12-27 08:01:18.316] W/ssoManager_daem/SSO (799/35692) SSO_USB: device arrival: 0x413c 0x301a
[2022-12-27 08:01:18.316] W/ssoManager_daem/SSO (799/35692) SSO_USB: device arrival: 0x8087 0xaaa
[2022-12-27 08:01:18.316] W/ssoManager_daem/SSO (799/35692) SSO_USB: device arrival: 0x1d6b 0x3
[2022-12-27 08:01:18.896] W/WebUIProc/WebUIModule (1/1) scep autoEnroll...
[2022-12-27 08:01:18.896] W/WebUIProc/WebUIModule (1/1) scep prepareAutoEnroll...
[2022-12-27 08:01:18.899] W/WebUIProc/WebUIModule (1/1) LOCAL APP: access sensitive data.
[2022-12-27 08:01:18.900] W/WebUIProc/WebUIModule (1/1) scep auto enroll not configured
[2022-12-27 08:01:18.900] W/WebUIProc/WebUIModule (1/1) scep autoEnrollment error: "scep auto enroll not configured"
[2022-12-27 08:01:18.903] W/WebUIProc/WebUIModule (1/1) LOCAL APP: access sensitive data.
[2022-12-27 08:01:19.281] W/WebUIProc/WebUIModule (1/1) LOCAL APP: access sensitive data.
[2022-12-27 08:01:19.326] W/system_daemon /system (727/727) System Critical Mode: 0 -> 1
[2022-12-27 08:01:19.328] W/WebUIProc/WebUIModule (1/1) [sessionCfg]Set System Critical status: true, result: true (package is updating)
[2022-12-27 08:01:19.328] W/system_daemon /system (727/727) Get System Critical Mode: 1
[2022-12-27 08:01:19.358] W/system_daemon /admin_policy (727/727) usbif command = sysctl hw.usb.usbfs_redirect_string="0x00000000010100,no"
[2022-12-27 08:01:19.367] W/system_daemon /system (727/727) System Critical Mode: 1 -> 0
[2022-12-27 08:01:19.370] W/WebUIProc/WebUIModule (1/1) [sessionCfg]Set System Critical status: false, result: false (system is idle)
[2022-12-27 08:01:19.373] A/WebUIProc/WebUIModule (1/1) [Rds] login to broker "vm-dell-ts-wyse"
[2022-12-27 08:01:19.373] A/WebUIProc/WebUIModule (1/1) [Rds] The user "MachineXX" starts to login
[2022-12-28 08:16:19.543] A/thinos-vncd /VNCD (54217/54217) VNCD: Someone from "10.Y.Y.7" wants to shadow your session.
[2022-12-28 08:16:22.284] A/thinos-vncd /VNCD (54217/54217) VNCD: Connection successful, ip:10.Y.Y.7
[2022-12-28 08:17:11.889] A/WebUIProc/WebUIModule (1/1) Privilege level: High
[2022-12-28 08:17:11.890] N/WebUIProc/WebUIModule (1/1) bios version: 1.2.0
[2022-12-28 08:17:11.890] N/WebUIProc/WebUIModule (1/1) Citrix version: 22.7.0.20.2
[2022-12-28 08:17:11.890] N/WebUIProc/WebUIModule (1/1) Jabra version: 8.5.5.1
[2022-12-28 08:17:11.891] N/WebUIProc/WebUIModule (1/1) WebexMeetings version: 42.8.2.8.1
[2022-12-28 08:17:11.891] N/WebUIProc/WebUIModule (1/1) Epos_Connect version: 7.2.0.29149.1
[2022-12-28 08:17:11.891] N/WebUIProc/WebUIModule (1/1) HID_Citrix version: 210217.18
[2022-12-28 08:17:11.892] N/WebUIProc/WebUIModule (1/1) AVD version: 1.8.1819
[2022-12-28 08:17:11.892] N/WebUIProc/WebUIModule (1/1) TeamsVDI version: 42.6.0.22645.1
[2022-12-28 08:17:11.892] N/WebUIProc/WebUIModule (1/1) Imprivata version: 7.9.000.0023.1162
[2022-12-28 08:17:11.892] N/WebUIProc/WebUIModule (1/1) Zoom_Horizon version: 5.10.6.21295.2
[2022-12-28 08:17:11.893] N/WebUIProc/WebUIModule (1/1) Horizon version: 2206.8.6.0.20094634.1
[2022-12-28 08:17:11.893] N/WebUIProc/WebUIModule (1/1) idauto version: 2.0.2.1.0
[2022-12-28 08:17:11.893] N/WebUIProc/WebUIModule (1/1) Zoom_Citrix version: 5.10.6.21295.2
[2022-12-28 08:17:11.893] N/WebUIProc/WebUIModule (1/1) PCoIP version: 22.04.2.13
[2022-12-28 08:17:11.894] N/WebUIProc/WebUIModule (1/1) JVDI version: 14.1.1.306904.1
[2022-12-28 08:17:11.902] W/system_daemon /system (727/727) System Critical Mode: 0 -> 1
[2022-12-28 08:17:11.903] W/WebUIProc/WebUIModule (1/1) [sessionCfg]Set System Critical status: true, result: true (package is updating)
[2022-12-28 08:17:11.904] W/system_daemon /system (727/727) Get System Critical Mode: 1
[2022-12-28 08:17:11.980] W/system_daemon /admin_policy (727/727) usbif command = sysctl hw.usb.usbfs_redirect_string="0x00000000010100,no"
[2022-12-28 08:17:11.988] W/system_daemon /system (727/727) System Critical Mode: 1 -> 0
[2022-12-28 08:17:11.989] W/WebUIProc/WebUIModule (1/1) [sessionCfg]Set System Critical status: false, result: false (system is idle)
[2022-12-28 08:17:11.996] W/system_daemon /system (727/727) System Critical Mode: 0 -> 1
[2022-12-28 08:17:11.997] W/WebUIProc/WebUIModule (1/1) [WriteUsbAllowCfg]Set System Critical status: true, result: true (package is updating)
[2022-12-28 08:17:11.997] W/system_daemon /system (727/727) Get System Critical Mode: 1
[2022-12-28 08:17:12.007] W/system_daemon /system (727/727) System Critical Mode: 1 -> 0
[2022-12-28 08:17:12.011] W/WebUIProc/WebUIModule (1/1) [WriteUsbAllowCfg]Set System Critical status: false, result: false (system is idle)
[2022-12-28 08:17:13.883] A/thinos-vncd /VNCD (54217/54217) VNCD: Session disconnect, ip:10.Y.Y.7
[2022-12-28 08:17:57.395] W/system_daemon /system (727/727) System Critical Mode: 0 -> 1
[2022-12-28 08:17:57.400] W/WebUIProc/WebUIModule (1/1) [ZoomProxy]Set System Critical status: true, result: true (package is updating)
[2022-12-28 08:17:57.401] W/system_daemon /system (727/727) Get System Critical Mode: 1
[2022-12-28 08:17:57.465] W/system_daemon /system (727/727) System Critical Mode: 1 -> 0
[2022-12-28 08:17:57.470] W/WebUIProc/WebUIModule (1/1) LOCAL APP: access sensitive data.
[2022-12-28 08:17:57.481] W/WebUIProc/WebUIModule (1/1) [ZoomProxy]Set System Critical status: false, result: false (system is idle)
[2022-12-28 08:17:57.538] W/WebUIProc/WebUIModule (1/1) LOCAL APP: access sensitive data.
[2022-12-28 08:17:57.599] W/WDAProc/WMS (1/1) access sensitive data.
[2022-12-28 08:17:57.623] N/WDAProc/WMS (1/1) wms: device tries to check-in.
[2022-12-28 08:18:01.781] W/WebUIProc/WebUIModule (1/1) scep autoEnroll...
[2022-12-28 08:18:01.782] W/WebUIProc/WebUIModule (1/1) scep prepareAutoEnroll...
[2022-12-28 08:18:01.785] W/WebUIProc/WebUIModule (1/1) LOCAL APP: access sensitive data.
[2022-12-28 08:18:01.785] W/WebUIProc/WebUIModule (1/1) scep auto enroll not configured
[2022-12-28 08:18:01.786] W/WebUIProc/WebUIModule (1/1) scep autoEnrollment error: "scep auto enroll not configured"
[2022-12-28 08:18:01.789] W/WebUIProc/WebUIModule (1/1) LOCAL APP: access sensitive data.
[2022-12-28 08:18:13.090] N/WDAProc/WMS (1/1) wms: checked in to WMS server.
[2022-12-28 08:18:13.093] W/WDAProc/WMS (1/1) access sensitive data.
[2022-12-28 08:18:13.117] N/WDAProc/WMS (1/1) wms: sync group list, the number of added group: 0, removed group: 0
[2022-12-28 08:18:13.123] N/WDAProc/WMS (1/1) wms: tries to get full configuration.
[2022-12-28 08:18:13.240] W/WebUIProc/WebUIModule (1/1) getScheduleTime at 8:18 range 22:00 wdays: Monday,Tuesday,Wednesday,Thursday,Friday delayWeek: 0
Schedule Result: after 0 day(s) + 13:42(822 mins)
[2022-12-28 08:18:13.241] W/scardManager_da/SCard (798/798) SCard: on_handle_get_reader_count
[2022-12-28 08:18:13.289] W/WebUIProc/WebUIModule (1/1) WMS: update sensitive data.
[2022-12-28 08:18:13.328] A/weston /VNCD (825/825) VNCD: VNCD service start, password:********
[2022-12-28 08:18:16.377] N/WDAProc/WMS (1/1) wms: tries to get package policy from server.
[2022-12-28 08:18:16.388] N/WDAProc/WMS (1/1) wms: starting heartbeat...
[2022-12-28 08:18:16.403] W/WebUIProc/WebUIModule (1/1) LOCAL APP: access sensitive data.
[2022-12-28 08:18:16.470] W/scardManager_da/SCard (798/798) SCard: on_handle_get_reader_count
[2022-12-28 08:18:16.488] N/WDAProc/WMS (1/1) wms: connected to MQTT broker: tcp://vm-dell-ts-wyse:1883
[2022-12-28 08:18:16.496] W/WebUIProc/WebUIModule (1/1) getScheduleTime at 8:18 range 22:00 wdays: Monday,Tuesday,Wednesday,Thursday,Friday delayWeek: 0
Schedule Result: after 0 day(s) + 13:42(822 mins)
[2022-12-28 08:18:16.500] W/ssoManager_daem/SSO (799/799) SSO: Enter imprivata dbus method, Start
[2022-12-28 08:18:16.500] W/ssoManager_daem/SSO (799/799) SSO: imprivata_config: OneSignType=unselected
[2022-12-28 08:18:16.500] W/ssoManager_daem/SSO (799/799) SSO: imprivata_config: sessionConfigEnableImprivataVC=true
[2022-12-28 08:18:16.500] W/ssoManager_daem/SSO (799/799) SSO: imprivata_config: DeviceRfideasDisableBeep=false
[2022-12-28 08:18:16.500] W/ssoManager_daem/SSO (799/799) SSO: imprivata_config: DeviceRfideasDisableKeystroke=true
[2022-12-28 08:18:16.500] W/ssoManager_daem/SSO (799/799) SSO: imprivata_config: DeviceRfideasDisableInitialization=false
[2022-12-28 08:18:16.500] W/ssoManager_daem/SSO (799/799) SSO: imprivata_config: DeviceRfideasDisableLed=false
[2022-12-28 08:18:16.500] W/ssoManager_daem/SSO (799/799) SSO: imprivata_config: DeviceRfideasSetCardType=false
[2022-12-28 08:18:16.500] W/ssoManager_daem/SSO (799/799) sso: set_rfideas_conf due to config may change.
[2022-12-28 08:18:16.501] W/WebUIProc/WebUIModule (1/1) LOCAL APP: access sensitive data.
[2022-12-28 08:18:16.505] W/ssoManager_daem/SSO (799/799) SSO: client name MachineXX, ip 10.Y.Y.36, mac XX:YY:ZZ:ZZ:YY:XX
[2022-12-28 08:18:16.506] W/ssoManager_daem/SSO (799/799) SSO: Leave imprivata dbus method, Start
[2022-12-28 08:18:17.258] W/WebUIProc/WebUIModule (1/1) LOCAL APP: access sensitive data.
[2022-12-28 08:18:17.295] W/system_daemon /system (727/727) System Critical Mode: 0 -> 1
[2022-12-28 08:18:17.296] W/WebUIProc/WebUIModule (1/1) [sessionCfg]Set System Critical status: true, result: true (package is updating)
[2022-12-28 08:18:17.297] W/system_daemon /system (727/727) Get System Critical Mode: 1
[2022-12-28 08:18:17.334] W/system_daemon /admin_policy (727/727) usbif command = sysctl hw.usb.usbfs_redirect_string="0x00000000010100,no"
[2022-12-28 08:18:17.341] W/system_daemon /system (727/727) System Critical Mode: 1 -> 0
[2022-12-28 08:18:17.343] W/WebUIProc/WebUIModule (1/1) [sessionCfg]Set System Critical status: false, result: false (system is idle)
[2022-12-28 08:18:17.346] A/WebUIProc/WebUIModule (1/1) [Rds] login to broker "vm-dell-ts-wyse"
[2022-12-28 08:18:17.346] A/WebUIProc/WebUIModule (1/1) [Rds] The user "MachineXX" starts to login
[2022-12-28 08:19:09.622] A/WebUIProc/WebUIModule (1/1) [Rds] login to broker "vm-dell-ts-wyse" successfully
[2022-12-28 08:19:09.813] W/WebUIProc/WebUIModule (1/1) LOCAL APP: access sensitive data.
[2022-12-28 08:19:09.816] N/WebUIProc/WebUIModule (1/1) [RDP] start up "MSTSServer"
[2022-12-28 08:19:09.823] N/WebUIProc/WebUIModule (1/1) [RDP] connecting to "MSTSServer"
[2022-12-28 08:19:09.954] W/avd /AVD (55429/55429) add SVC plugin:/usr/lib/libimprivata_RDP_vc.so
[2022-12-28 08:19:09.958] N/avd /AVD (55429/55429) [RDP] set key layout 0x409
[2022-12-28 08:19:11.453] N/avd /AVC (55429/36162) AVD H264/AVC has been bypassed
[2022-12-28 08:26:34.800] N/WDAProc/WMS (1/1) wms: received Pull System Log command.
vincentlee
1 Rookie
•
8 Posts
0
January 17th, 2023 18:00
The debug log showed "sysmgr crashed" in \compat\linux\var\log\webapp\com.thinos.sysmgr log as below:
---------------------------------------------------------
2023-01-17T08:18:58.084Z:[INFO] Ini parser module.ini with len 7235
2023-01-17T08:18:58.088Z:[INFO] Keyboard: KeyboardSync=Off
2023-01-17T08:18:58.093Z:[INFO] CfgParser parser usb.conf with len 236
2023-01-17T08:18:58.095Z:[INFO] CitrixSetting: get usb.conf: "(sensitive object)"
2023-01-17T08:18:58.096Z:[INFO] CitrixSetting: set usb.conf: "(sensitive object)"
2023-01-17T08:18:58.100Z:[WARN] [sessionCfg]setSystemCriticalTaskState(false), Tasks: 1
2023-01-17T08:18:58.103Z:[WARN] [WriteUsbAllowCfg]setSystemCriticalTaskState(true), Tasks: 0
2023-01-17T08:18:58.106Z:[INFO] CfgParser parser usb.conf with len 236
2023-01-17T08:18:58.110Z:[WARN] [WriteUsbAllowCfg]setSystemCriticalTaskState(false), Tasks: 1
2023-01-17T08:19:12.711Z:[INFO] [winmgr] win.js create() => shutdown.html
2023-01-17T08:19:12.711Z:[INFO] [winmgr] win.js loadURL() => shutdown.html => cache: 0
2023-01-17T08:19:12.735Z:[INFO] [winmgr] win.js New CachedContents.
2023-01-17T08:19:12.735Z:[INFO] [winmgr] win.js pending New CachedContents.
2023-01-17T08:19:12.837Z:[INFO] [winmgr] win.js do New CachedContents.
2023-01-17T08:19:13.480Z:[INFO] dbus: get dbus interface: com.thinos.shell/com/thinos/shellcom.thinos.shell successfully.
2023-01-17T08:19:13.481Z:[INFO] dbus: get dbus interface: com.thinos.shell/com/thinos/shellcom.thinos.shell successfully.
2023-01-17T08:19:13.481Z:[INFO] dbus: get dbus interface: com.thinos.shell/com/thinos/shellcom.thinos.shell successfully.
2023-01-17T08:19:13.481Z:[INFO] dbus: get dbus interface: com.thinos.config/com/thinos/configcom.thinos.config successfully.
2023-01-17T08:19:13.553Z:[INFO] dbus: get dbus interface: com.thinos.system/com/thinos/systemcom.thinos.system successfully.
2023-01-17T08:19:15.157Z:[INFO] vdimgr logoff => "(sensitive object)"
2023-01-17T08:19:15.163Z:[INFO] dbus: get dbus interface: com.thinos.wlogd/com/thinos/wlogdcom.thinos.wlogd successfully.
sysmgr crashed
2023-01-17T08:20:08.556Z:[INFO] sysmgr: system bootup info: "(sensitive object)"
2023-01-17T08:20:08.557Z:[INFO] winmgr register => com.thinos.winmgr
2023-01-17T08:20:08.559Z:[INFO] cfgdaemon register => com.thinos.cfg
2023-01-17T08:20:08.958Z:[INFO] cfgUtils: loaded reserved data from local file.
2023-01-17T08:20:08.963Z:[INFO] cfgmgr: synced data from reserved file.
2023-01-17T08:20:08.987Z:[INFO] cfgmgr: synced cfg from reserved file.
2023-01-17T08:20:08.987Z:[INFO] [sysmgr]: starting VDI daemon...
2023-01-17T08:20:08.988Z:[INFO] [sysmgr]: starting main process...
2023-01-17T08:20:08.988Z:[INFO] sysmgr register => com.thinos.sysmgr
2023-01-17T08:20:08.997Z:[INFO] [sysmgr]: loading localization resoures...
2023-01-17T08:20:09.000Z:[INFO] [sysmgr] sync i18n next language => en-US /compat/linux/usr/share/thinos/webapp/sysmgr/dist
---------------------------------------------------------------------------------------
2023-01-18T08:02:01.165Z:[INFO] [rdp exec] stderr: * Connected to DellServer (AAA.BBB.CCC.DDD) port 443 (#1)
* STATE: CONNECTING => PROTOCONNECT handle 0x31e7210; line 2032 (connection #1)
2023-01-18T08:02:01.165Z:[INFO] [rdp exec] stderr: * ALPN: offers http/1.1
* Found Session ID in cache for host HTTPS://DellServer:443
* SSL re-using session ID
* STATE: PROTOCONNECT => PROTOCONNECTING handle 0x31e7210; line 2050 (connection #1)
2023-01-18T08:02:01.168Z:[INFO] [rdp exec] stderr: * SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
* ALPN: server accepted http/1.1
* Server certificate:
* subject: CN=DellServer
* start date: Sep 30 06:46:38 2022 GMT
* expire date: Sep 27 06:46:38 2032 GMT
* issuer: CN=DellServer
* SSL certificate verify result: self signed certificate (18), continuing anyway.
* STATE: PROTOCONNECTING => DO handle 0x31e7210; line 2069 (connection #1)
* Server auth using NTLM with user 'https'
2023-01-18T08:02:01.168Z:[INFO] [rdp exec] stderr: > GET /rdweb/feed/WebFeed.aspx HTTP/1.1
Host: DellServer
Authorization: NTLM TlRMTVNTUAABAAAABoIIAAAAAAAAAAAAAAAAAAAAAAA=
OSVersion: 9.1
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,*/*;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate, br
Content-Type: application/x-www-form-urlencoded
Connection: keep-alive
Cookie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
* STATE: DO => DID handle 0x31e7210; line 2149 (connection #1)
* STATE: DID => PERFORMING handle 0x31e7210; line 2268 (connection #1)
2023-01-18T08:02:01.464Z:[INFO] [rdp exec] stderr: * Mark bundle as not supporting multiuse
* HTTP 1.1 or later with persistent connection
< HTTP/1.1 200 OK
< Cache-Control: private
< Transfer-Encoding: chunked
< Content-Type: text/xml; charset=utf-8
< Vary: Accept
< Server: Microsoft-IIS/10.0
< Date: Wed, 18 Jan 2023 00:02:00 GMT
<
* STATE: PERFORMING => DONE handle 0x31e7210; line 2467 (connection #1)
* multi_done: status: 0 prem: 0 done: 0
* Connection #1 to host DellServer left intact
sysmgr crashed
sysmgr no response
2023-01-18T08:17:47.936Z:[INFO] sysmgr: system bootup info: "(sensitive object)"
2023-01-18T08:17:47.938Z:[INFO] winmgr register => com.thinos.winmgr
2023-01-18T08:17:47.940Z:[INFO] cfgdaemon register => com.thinos.cfg
2023-01-18T08:17:47.972Z:[INFO] cfgUtils: loaded reserved data from local file.
2023-01-18T08:17:47.977Z:[INFO] cfgmgr: synced data from reserved file.
2023-01-18T08:17:48.000Z:[INFO] cfgmgr: synced cfg from reserved file.
2023-01-18T08:17:48.001Z:[INFO] [sysmgr]: starting VDI daemon...
2023-01-18T08:17:48.002Z:[INFO] [sysmgr]: starting main process...
2023-01-18T08:17:48.002Z:[INFO] sysmgr register => com.thinos.sysmgr
2023-01-18T08:17:48.011Z:[INFO] [sysmgr]: loading localization resoures...
2023-01-18T08:17:48.014Z:[INFO] [sysmgr] sync i18n next language => en-US /usr/share/thinos/webapp/sysmgr/dist
2023-01-18T08:17:48.017Z:[INFO] dbus: get dbus interface: com.thinos.shell/com/thinos/shellcom.thinos.shell successfully.