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December 16th, 2021 21:00

Can't upgrade from WMS 3.5 to 3.5.1

Hello 

I am unable to upgrade WMS from 3.5 to 3.5.1. Getting the message "Setup could not retrieve database details. Please remove the existing WMS before continuing the installation. Setup will abort now."

I re-produced the issue in a test server with WMS 3.5 and no AV installed. Still getting the same message when upgrading to 3.5.1

 

Any idea? 

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December 22nd, 2021 07:00

Yes I had that. If you are just going from 3.5 to 3.5.1 then I don't think you will have the same situation I did though. I was upgrading all the way from 1.3 and had to make several intermediate upgrades along the way, the documentation said some of the upgrade paths were supported but the installer would bomb out with an error. I had to keep rolling back the VM to  snapshot and trying another combination. But yeah on 3.5 > 3.51 it gave me that error. The previous upgrade I did 3.2 > 3.5 seemed to have utterly ruined the database. Thankfully it was a VM with a snapshot so I could keep trying again. 

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