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January 17th, 2017 08:00
Wyse D90D7 thin clients - Appliance Mode gets server busy message in RDS
Hoping to get some help here...I have ~200 D90D7 WES7 thin clients in a Microsoft Terminal Server environment. We currently use Remote Apps to publish applications and want to change this to a pure Remote Desktop Environment.
Setup:
WDM 5.7.1, HAgent 6.3.5.17, WCM 1.3.3
Terminal Server Farm Windows 2012r2, One as Broker, one as session host (this will go to a total of 5 as we roll this out)
We have created a WCM Config for RDS that puts TC in appliance mode, and automatically launches RDP session to the farm. Our issue we believe is a timing issue. On first login, we are presented with the certificate warning to trust the publisher.
If we check the box "Do not ask again...." we will make the initial connection. However, the next connection will display a message in the RDS desktop that the "server is busy..try again later". This reboots the client, and they can then connect.
Farm has only this test user and test TC assigned. No other users or roles assigned. Server is Virtual with 4 cores and 16GB of RAM.
If we do NOT check the box, it goes through fine. Every time. It is only if we trust the publisher that it presents this message. We can see in the collection that the user has connected, even though it was told server is too busy.
How I troubleshoot this? Is there a way I can add a delay to the login?
Any help is appreciated, as we are at a dead standstill...
James
james.a.herrr
4 Posts
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February 13th, 2017 15:00
So to update the post, It appears that this happens only when in Appliance Mode.
If we allow the OS to boot, and manually run MSTSC to the Server Farm, it will hit the broker, and then roll to the session host.
If we place in appliance mode, and use WCM to push an RDP connection, it hits the broker and stays there. It never rolls to the session host.
Have have identified some lines in the XML of the MSTSC connection that works, but have not been successful in migrating them the the appliance mode TSC connection.
Is there an order that they have to go into?
Anybody else seen this?
James