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3409
July 22nd, 2019 11:00
unable to print to usb printer when device is home (not at office)
Device TypeThin Client (Wyse 3040 thin client)OS VersionWyse ThinOS PCoIP (8.5_020)
We have a user who has 2 Wyse 3040 units, 1 at home and 1 at the office.
She cannot print to her printer at home (connected by USB)
She can take that same printer to the office and print (connected by USB)
Is there a setting or policy somewhere that saws print to local usb printer unless it is not in the office and if so block printing?
I just don't know where to look on device or wyse management suite
Thanks
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Peter.D
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August 5th, 2019 12:00
welchs_p
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August 6th, 2019 06:00
she is connecting directly through horizon view manager and connecting to her desktop, I wouldn't think netscaler or citrix policies would apply here
we use UEM but I cant find anything