Cannot pull image from D90D7 thin client using WDM 5.0

I am trying to pull an image from one of my D90D7 thin clients that I have updated to the most recent image (Windows Embedded 7 Std), most recent version of HAgent (6.3.2.54), and installed a few apps that all users will use.  I go into WDM 5.0, right-click on the desired device in Device Manager, select Get Device Image, give the image a name, check the All box under Merlin Image Pulling Options and the Non PXE radio button under Imaging Option (neither that nor PXE has worked, I have tried both), click Next, then Finish.  I can see the package scheduled in Update Manager and it moved from Schedule Time 'Now' to 'Boot' after a reboot of the machine.  It then boots into the image upload screen pre-OS, as it should.  Problem is, the OS upload (that it starts with) never goes anywhere.  The status bar sits at 0% until after a few minutes I get the following message:

BusyBox v1.00 (2007.02.08-11:26+0000) Built-in shell (ash)

Enter 'help' for a list of built-in commands.

/bin/sh: can't access tty; job control turned off

/bin #

Does this mean anything to anyone??  I have tried this 3 times and never get any further...