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July 30th, 2015 06:00

Wyse Pocket Cloud on iPad

Wyse Pocket Cloud on iPad

New user purchased the Wyse Pocket cloud app for the iPad and receive this error message when trying to log into their view session: "Error: error vmware view server did not respond. Please contact the administrator". I am able to login to their session on my iPad. The version of software is 2.1.200 on both iPad's. Do you have any suggestions?

623 Posts

July 30th, 2015 06:00

Verify that the correct server information was entered in the username and password (remember the case sensitivity of the passwords). 
You may want to visit our knowledgebase at www.wyse.com/kb and search for document 20015 and take a look at some of the cautions and tips for VMware View connections.

 

 


Roger Montalvo 
Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB
Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums
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