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1871
August 1st, 2015 04:00
Windows 8 - RDP Session Disconnected
Windows 8 - RDP Session Disconnected
Hello,
I was able to download the Pocketcloud Windows Companion just fine on Windows 8 and everything seemed to be in order. But when I click on my computer on my Iphone 4, I get the "RDP Session Disconnected" error message.
Obviously it is very likely that the problem could be because I have Windows 8 which is still in preview, but I am just wondering if there is a troubleshoot around this error.
Thank you!
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Josh-2015
1.3K Posts
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August 6th, 2015 06:00
Unfortunately Windows 8 is not supported yet, so I cannot confirm we can resolve this issue for you at this time.
But here are some troubleshooting articles from our knowledge-base for the error you are getting:
http://pocketcloudsupport.wyse.com/e...-an-ios-device
http://pocketcloudsupport.wyse.com/e...n-disconnected
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
generalgiantsfa
2 Posts
0
August 6th, 2015 06:00
That is what I figured...I tried both of those and could not get it to work. I can't wait till it is supported (although it is completely understandable that it is not).
Thank you for your assistance though Josh!
Josh-2015
1.3K Posts
0
August 6th, 2015 07:00
No problem. Hopefully soon we will have it supported. =]
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com