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July 30th, 2015 07:00
Using my desk top on Ipad
Using my desk top on Ipad
I am able to see my desk top and interact with it. However, when i open the program i want it is cut off at the right end and any buttons or functions that are there i cant access. I have tried resizing the display setting and tried dragging the window pane with out luck.
Any input on this??
thanks.
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Chris-2015
544 Posts
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July 30th, 2015 07:00
We have a fix coming for the window size issue in the next companion release. In the mean time if you are able to access your desktop then everything should be good.
Josh-2015
1.3K Posts
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August 5th, 2015 03:00
What you will want to do is connect with the device in the orientation you want to use it in. That way PocketCloud will automatically adjust your remote servers screen to best fit your device. Unfortunately with VNC connections it is not possible to adjust the resolution of your remote server to fit your device. A RDP connection would be required to be able to do this.
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
Cybergator
3 Posts
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August 5th, 2015 03:00
Just tried right now from iPhone and desktop only filled less than top half of the screen...
Josh-2015
1.3K Posts
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August 5th, 2015 03:00
Could you post a screen shot of how the screen looks?
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
Cybergator
3 Posts
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August 5th, 2015 03:00
Chris, I have latest version PocketCloud Companion in a Windows 7 (64) and am running PocketCloud Pro on an Ipad New Gen. When I connect to computer via VNC, the desktop appears shrunk and not automatically adjusted to the size of the iPad screen. I also do not find where I can manually adjust resolution. I've tried logging in with iPad vertical and with it horizontal and I get same result either way. Any ideas?
Cybergator
3 Posts
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August 5th, 2015 03:00
Thanks, Josh. It did not seem to matter whether I connected in either orientation. In neither did the desktop fit nicely to size of iPad screen. When connect to my office server via RDP it works perfectly so definitely only is an issue in VNC.
Chris-2015
544 Posts
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August 5th, 2015 03:00
Connections over VNC will be in the same resolution that your desktop is set to. Only over RDP will it automatically adjust the resolution to match the native resolution of your mobile device.
-Chris