Unsolved
This post is more than 5 years old
5 Posts
0
1521
July 30th, 2015 03:00
Single license for iPad+iPhone
Single license for iPad+iPhone
I bought the iPad version and now would like to share the same license and download the app (for free) on my iPhone. Can someone point out the procedure? Thanks!
No Events found!
Chris-2015
544 Posts
0
August 1st, 2015 01:00
Login with the same iTunes credentials on both your iPad & iPhone, navigate to the PocketCloud product page, and click Install. You will only be billed once.
-Chris
Wyse Technology
ngocson.nguyen
5 Posts
0
August 4th, 2015 05:00
Chris,
I've just followed the instructions and downloaded the app on my iPhone. When I checked back on my iTunes balance account, it showed that Wyse has billed me (again) for an amount of $14.99 plus tax. I'm stumped. I want my money back!
Thanks.
ngocson.nguyen
5 Posts
0
August 4th, 2015 05:00
Thanks Chris!
Got a full refund after a few days...
Chris-2015
544 Posts
0
August 4th, 2015 05:00
In iTunes go to Store > View My Account > Purchase History. If you have two purchases of PocketCloud in there then you can dispute one of them by clicking the arrow next to the transaction.