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August 2nd, 2015 23:00
Remote access
Remote access
I have not been able to access my computer on the I pad2. It keeps saying ffline
My computer usually automatically hibernate or turns itself off after a while. What do I need to do to get access?
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Josh-2015
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August 3rd, 2015 00:00
Unfortunately Wake On Lan is not a feature we currently support, so if your computer is turned off or in hibernate mode, we cannot wake it up. You could change the power settings to keep your computer on and make sure you have a screen saver enabled. That way if you were to remote in, it would be available. If you are seeing that the computer is Offline in PocketCloud when you know they computer is online, restart the PocketCloud application and that should refresh the computer list.