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August 3rd, 2015 10:00

Prevent ipad to go on sleep

QuestionPrevent ipad to go on sleep

Is there any possibility (with the free/paid pocketcloud) to prevent the iPad to go on sleep during a remote session ?!?

Disable sleep mode generally on ipad is not an option.. I would like to preevnt sleeping only during a remote session

Many thanks and best regards

1.3K Posts

August 3rd, 2015 10:00

This should be an option in the General settings on your iPad (not in PocketCloud settings). The option is called Auto-Lock. There should be the following options: 2 minutes, 5 minutes, 10 minutes, 15 minutes, and Never.

If you select Never, that should stop the screen from going to sleep automatically. If the Never option is not present, you more than likely have a Exchange account synced with the device that does not allow that option. If that account is disabled, that option should show.

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