PocketCloud Windows Companion Doesn't Log In Automatically or As a Service

what is your host operating system?
Pocketcloud works as service. It should ideally login automatically.

Wyse PocketCloud Team

Windows 7 64.

I see the app in the systray. I ran Windows services and see it in there, but it never automatically logs in. If the computer gets logged off or rebooted, it is unreachable.

When I look at auto discovery settings, it doesn't retain my gmail account. I have to re-type it and login.

Glad you are happy!

Wyse PocketCloud Team

Edward, thanks for the tip. Uninstalling and reinstalling seems to have done the trick. Bit of a bugaboo, but no biggie. Now, get to work on a Windows Viewer, Wyse!! 

Nope, no change. I'm not positive, but I believe that this behavior (the windows client not retaining credentials) is somewhat new. I think it used to work fine...

Me too.

I'm having the same problem. If my Windows 7 laptop reboots, I have to re-enter the google credentials to login. Opening the settings dialog, the credentials are not being retained.

Hi Sky, we are looking into this. Thanks!

Wyse PocketCloud Team

Hi Edward, I will try to reproduce this and get back to you . Thank you!

Wyse PocketCloud Team

I installed the upgrade that came out recently. No change after upgrade, but I uninstalled completely, rebooted. Reinstalled and now it works fine. Dunno what the issue was. I would try that.

Hi Sky, Is your gmail password changed since you rebooted?

Wyse PocketCloud Team