Start a Conversation

Unsolved

This post is more than 5 years old

1933

July 30th, 2015 21:00

PocketCloud frequently drops connection on iPad

Thumbs down PocketCloud frequently drops connection on iPad

Hello,

I recently purchased the PocketCloud app for iPad. Here are my particulars:

iPad
iOS 4.2.1
Mac OS X 10.6.5
PocketCloud 2.1.200
Connection Auto Discovery
Home

When it connects, it frequently drops the connection with a VNC error, or it simply fails to connect. I'm using the latest update, and I've loaded and applied the Mac companion.

I purchased this as an answer to the issues I was having with LogMeIn...but at least LogMeIn gives me a reliable connection EVERY time. I can't in all good conscience recommend this software if it continually drops with a VNC error every time I connect.

I welcome any suggestions to resolve these issues.

Frank V.

200 Posts

July 30th, 2015 21:00

Thanks for the feedback. Can you confirm wether this happens over WiFi and 3G? Or is this happening only over 3G? We are making improvements on the PocketCloud Mac Companion (Beta). 

 

 


Wyse PocketCloud Team

No Events found!

Top