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6429
July 31st, 2015 23:00
PC Monitor blank after connection with Ipad
PC Monitor blank after connection with Ipad
Monitor has no signal, PC is accessable via RDP and Pocket Cloud but the monitor attached to the PC has no video signal. I uninstalled the Pocket Cloud Windows Companion and the problem persists
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Josh-2015
1.3K Posts
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August 3rd, 2015 10:00
That is strange, have you checked to make sure the monitor is plugged in properly and has power? Maybe try unplugging it from the PC and from the wall, shut down your PC, plug everything back in and boot the computer to see if that helps.
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
Josh-2015
1.3K Posts
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August 14th, 2015 10:00
Good to know. Thanks for the update.
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
mdeland-2015
2 Posts
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August 14th, 2015 10:00
The problem was when I installed a new image on the 2 PC's, it has a multi-monitor card, the default monitor was #2. The monitor output blanked and persisted so I was required to reimage and start over. I restored the image, and did what I needed to get the primary monitor to default to #1. Then everything works normally.
Strange thing to happen but hope it helps someone out there!!