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July 29th, 2015 08:00

No Sound

No Sound

Under Windows 7 on either iPad or iPhone I am unable to hear any sound via PocketCloud using RDP. I did verify when connected Windows is using RDP for sound device and set for Automatically Adjust Quality in the app. Haven't tried Windows XP.

1.3K Posts

August 3rd, 2015 08:00

Have you tried changing the RDP sound settings to anything besides the "Automatically Adjust Quality" to see if you hear anything? 

Do you see an X over the speaker icon in the system tray when you connect?

Also can you double check and make sure you are using an RDP connection by comparing the icons in the connection list?


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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