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2 Posts
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2857
July 29th, 2015 07:00
MP4 Unable to play with file browser
MP4 Unable to play with file browser
Pocket cloud pro version, local wifi network; when selecting any mp4 file that plays on local machine, pocket cloud errors with unsupported format. All video files are listed with the "stream" hyperlink, but fail to play. Any suggestions.
Otherwise, quite satisfied with product.
Thanks
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Chris-2015
544 Posts
0
August 1st, 2015 02:00
Hello - Can you install this codec pack and then try again? http://www.codecguide.com/download_kl.htm
If that doesn't work can you send me the MP4 so I can give it a try?
-Chris
Pdclark
2 Posts
0
August 5th, 2015 23:00
If that doesn't work can you send me the MP4 so I can give it a try?
-Chris
Thanks for the reply. I'm leery to install any codecs on the machine as it is a fully operational Windows 7 64bit machine and has no problem playing the files locally. They are all Mp4 files that have been ripped from DVD and converted with Habdbrake. The files can play when streamed to a device using WMP play to feature.
I can try ripping a small sample, testing it, and then forward you the sample.
Again, thanks for looking into this.
Pat
Chris-2015
544 Posts
0
August 5th, 2015 23:00
Hey Pat - That would work. Let me know when you have the sample.
-Chris