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July 28th, 2015 10:00

Log In Times Out Too Soon

Log In Times Out Too Soon

Is there a way to not having to resign in every 5 minutes on my iPad Companion app?

PC 3.0.119
V2.0.50
Mac Mini 10.6.8

103 Posts

July 28th, 2015 10:00

Quote Originally Posted by Rogerdn View Post
On the iPad, before the recent version I could go a long time between log ins. Mac is ok.

Btw, the prior version would disconnect when I left the iPad screen but did not require log in, was that normal ?

Thks,

Roger

Have you tried the newest version of the app (3.0.126)? It is normal to disconnect if you do not login at the Windows login screen, but if the computer is set to not hibernate it will not disconnect when you are idle at the desktop.

103 Posts

July 28th, 2015 10:00

You have to sign into PocketCloud every 5 minutes on the iPad or the Mac?

1 Message

July 28th, 2015 10:00

I Bought the Pro version. 2.3.211
The program is crashing When is want to disconnect from the remote pc!
This is very irritating!
Please fix ASAP!



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103 Posts

August 3rd, 2015 02:00

What version of iOS are you using?

Quote Originally Posted by adhiti View Post
I Bought the Pro version. 2.3.211
The program is crashing When is want to disconnect from the remote pc!
This is very irritating!
Please fix ASAP!
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