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4604

July 29th, 2015 05:00

Kept getting "RDP session disconnected" message...

Kept getting "RDP session disconnected" message...

Just downloaded Pocket Cloud Pro on my Ipad2 so I can connect to my office server when I am away. Manually configured the connection with IP address, username, and password but kept getting "RDP session disconnected" message.

My IT guy was able to connect using his Android version of Pocket Cloud Pro. I remember he told me I need to turn the NLA switch off for it to work but I couldn't find the switch on IPad version of Pocket Cloud Pro.

Any ideas?

Michael

925 Posts

July 29th, 2015 06:00

Is the NLA turned off on the desktop? computer-right click-properties-remote desktop-desktop running any version of rdp enabled.
On app-android has a switch to turn on and off but ipad it is automatic. In android it is in settings page. 

 

 


Wyse PocketCloud Team

925 Posts

July 29th, 2015 06:00

Hi Ryo, IOS does not support NLA . we will be supporting this in the near future.

 

 

 


Wyse PocketCloud Team

2 Posts

July 29th, 2015 06:00

The only way I can get it to work on my ipad is to do what you said, turning off NLA in Windows Server 2008. But it's less secure.

My IT guy was able to access it via pocketcloud for android by simply switching on NLA while not modifying remote settings in the server.

So you are saying in pocketcloud for ipad, there is no NLA switch that can be turned on/off?

Michael

Quote Originally Posted by Suchitha View Post

Is the NLA turned off on the desktop? computer-right click-properties-remote desktop-desktop running any version of rdp enabled.
On app-android has a switch to turn on and off but ipad it is automatic. In android it is in settings page.
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