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M

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July 29th, 2015 01:00

issues trying to down load pocketcloud companion to my Macbook Pro

issues trying to down load pocketcloud companion to my Macbook Pro

Hello,

I had added the pocketcloud app on my iphone, however having a tough time trying to load the pocketcloud companion to my macbook pro labtop. i keep getting the message listed below. I would like to know what this message means and how do I get to the download the program if this persists?

Oracle Automation error '800a01b8'

Unable to make connection, ORA-12541: TNS:no listener

/serviceandsupport/support/dlOraFW.asp, line 106

Thank you.

1 Message

July 31st, 2015 23:00

I'm having a similar problem with my windows desktop

925 Posts

July 31st, 2015 23:00

Hi all, Can you please uninstall the companion and download again.
here are the steps:

1. Run uninstall script from top-right menu.

2. Re-install the application.

 

 


Wyse PocketCloud Team

925 Posts

July 31st, 2015 23:00

Hi Mari, On which screen of companion UI or system console do you see this message? 

 

 


Wyse PocketCloud Team

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