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August 3rd, 2015 07:00

Error 1305.Error Reading From File

Error 1305.Error Reading From File

Scenario:
Windows 7 Professional 64 bit OS - to be the host
iPad 2 - to be the remote client
ISSUE: I cannot load the Pocket Cloud Companion into Windows 7
I can RDP into the Windows 7 OS from the iPad 2
I am an administrator
I have also right clicked on the .msi file to "run as administrator" to no avail

When I go to install the Pocket Cloud Companion in Windows I get an error that says:

Error 1305.Error reading from file C:\Users\Myself\AppData\Local\Downloaded Installations\{EF4423F5-8961-4EA1-B985-F9FEB2F6-4DF2}\Pocket Cloud Windows Companion.msi Verify that the file exists and that you can access it.

I have verified that it exists and I have extracted the files and run the executables one at a time to see if one was broken. That did not help.

I am behind a router, but it seems that the software would have to installed before the router would be an issue, or I would at least be getting a different error if it was the router.

Any Ideas?

Thanks

1.3K Posts

August 3rd, 2015 07:00

Sorry for the inconvenience. Please take a look at Microsoft's knowledge-base for this error and see if any of their methods help resolve the issue for you:

http://support.microsoft.com/kb/258496

Please let me know if this does not help.




Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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