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July 29th, 2015 07:00
Discovered connection shows as VNC ?
Discovered connection shows as VNC ?
I'm new to Pocket Cloud... I installed it on a couple of my PCs that I access, and like it allot. I then set it up on two PCs that I need access to at work, and ran into an issue that I'm hoping someone can help me resolve.
The first PC like all the others I setup worked fine after installing the companion software, (running on XP) however the second one that is running Windows 7 like all the others I setup at home shows a small icon as if it is using the VNC on my iPad.
How can I correct this problem, and why did it choose VNC as an option?
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Josh-2015
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July 29th, 2015 07:00
Our application will usually choose the connection type that it compatible with your operating system. If PocketCloud chose VNC, it leads me to believe that the Windows 7 machine you are connecting to is a Windows 7 Home Edition? Is that correct? Windows Home editions only support VNC connections. If it is not, does it have any VNC application installed on it? If a VNC client is installed on your Windows 7 machine, it is possible that you will have 2 connections to the same computer on your computer list (VNC and RDP) if you are using auto-discovery. If it is a manual connection, you must have selected VNC instead of RDP when you created the connection. Please let me know.
Josh Maurer
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