Unsolved
This post is more than 5 years old
4 Posts
0
2503
July 29th, 2015 05:00
Difficulty setting up Pocketcloud for Ipad on Windows 7 Enterprise Desktop
Difficulty setting up Pocketcloud for Ipad on Windows 7 Enterprise Desktop
Hello,
I am struggling to setup pocketcloud. I have downloaded pocketcloud for my ipad and setup up the app on the ipad end for active discovery. I was able to successfully log into my gmail account. After downloading the companion on my Windows 7 Enterprise desktop i try to complete the installation by signing into my gmail account but have continuously received a "login failed" message. It is essentially saying my email and password are not valid. I am absolutely certain I have put in the right login information. What am I doing wrong? Help
Thank you.
No Events found!
Surfaustin
1 Message
0
July 31st, 2015 22:00
I am having problems downloading pocket cloud on my ipad as well, but for a different reason. Safari will not download the pocket cloud Mac file. What do I need to do?
Chris-2015
544 Posts
0
July 31st, 2015 22:00
Invalid username/password when signing into Auto Discovery with your Gmail credentials.
1) Open Safari.
2) Navigate to gmail.com.
3) Sign in with your username & password.
4) Enter your password again as well as the CAPTCHA and sign in.
5) Re-launch PocketCloud and sign into Auto Discovery.
Chris-2015
544 Posts
0
August 3rd, 2015 06:00
On your iPad you can get PocketCloud via the App Store.
The Mac Companion for OS X is available here.