Unsolved
This post is more than 5 years old
23 Posts
0
958
August 1st, 2015 03:00
cursor frozen
cursor frozen
lately, not sure if it was the app update or the pocketcloud update, but after disconnecting the remote session, the computer is left with a frozen cursor that i can not fix without rebootting the pc. it should be noted that reconnecting the ipad still allows me to control the cursor in the remote session (rdp), but the native pc is useless when disconnected without reboot
No Events found!
Josh-2015
1.3K Posts
0
August 6th, 2015 05:00
1. Are you using a auto-discovered connection or a manual connection? If you are using auto-discovery, what version of the Companion are you using?
2. What version of PocketCloud are you using?
3. What version of Windows are you connecting to (Vista, 7, XP, Home, Professional, etc.)?
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com