can't log onto server using rdp, getting error mesage.

can't log onto server using rdp, getting error mesage.

when i'm in the My Computers screen, and i click on a computer to initiate a connection, i get a message that says "Please wait. The previous connection has not yet closed." I've been waiting for a few hours now. I'm also a little dissapointed that there is no Wyse phone support and that I had to give a representative all my information for him to just tell me that he can't help me. Any help would be greatly appreciated.