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1845
July 29th, 2015 06:00
Can't connect to RDP with iPad, but it works connecting with HTC G2 (Android)
Can't connect to RDP with iPad, but it works connecting with HTC G2 (Android)
Hello,
I have the PocketCloud Pro version installed on my iPad, and the free version installed on my Android Phone. I can connect to my laptop just fine with my phone. However, I receive a "RDP Session Disconnected" Error when I try to connect to the same computer with my iPad. Any assistance would be greatly appreciated.
Edit: I'm using the same WiFi connection on my phone and iPad which is here at work. My laptop is on my home WiFi.
Thanks,
A
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Suchitha
925 Posts
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July 29th, 2015 06:00
MickQn, Are you using auto connection or manual?
Wyse PocketCloud Team
MickQn
2 Posts
0
July 31st, 2015 22:00
Hi,
Thanks for your reply. I am using the auto-connect. However, when I got home that night I checked the settings on the companion and it looked like I never set a port, so I put one in there. I tested the connection and ran the diagnostics... everything appeared fine. I then tried connecting to the PC with my iPad again and it worked like a charm! Not sure why I could connect with my phone, but not with the iPad, though?
My issue has been resolved, but I still have this question remaining (in case I encounter the same issue in the future).
Thanks,
A
Suchitha
925 Posts
0
July 31st, 2015 22:00
Hi Mick , I am glad it worked!
Wyse PocketCloud Team