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July 29th, 2015 02:00
AutoDiscover Connections
AutoDiscover Connections
I have PocketCloud Pro for iOS and have had for over a year now.
I've only recently started using it a lot more via the autodiscover feature.
My issue is I have over 5 PC's all setup the same way with the same companion installed, same google credentials and the same version of operating system.
However, no matter how hard I try autodiscover will only ever display 5 auto discovered connections. If I have 6 servers switched on it'll display 5 if I switch one of the 5 off, it'll display the missing ( 6th ) one.
Please help why cannot it list more than 5 ?
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Josh-2015
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August 2nd, 2015 03:00
1. What operating system(s) is the companion installed on? And what version(s) of that operating system?
2. What version of the companion is installed?
3. What version of PocketCloud is installed on your iOS device?
4. What firmware is the iOS device using?
5. Can you verify that all of the companions are successfully signed in?
Josh Maurer

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