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J

3862

August 3rd, 2015 09:00

Windows Key not working?

Windows Key not working?

I'm trying out the free version of PocketCloud. Such a great app and connects to the UltraVNC server flawlessly!

However, on my Win7 pc I have the taskbar set to auto-hide. When I press the Windows key in PocketCloud, the taskbar doesn't pop up on the pc. I tried turning on the menu animation option but it makes no difference.

So am I doing something wrong, or is this a feature in the paid version only? Or is it a bug?

Thanks,
Dave

925 Posts

August 3rd, 2015 09:00

The issue is with only vnc connection, Am I correct? I did test with rdp and it looked good.

 

 

 


Wyse PocketCloud Team

4 Posts

August 3rd, 2015 09:00

Yes it's just when using vnc.

925 Posts

August 3rd, 2015 09:00

Hi Jab,
It is supported on both free and paid. I will look into this. Please make sure the settings-menu animation is on.

 

 

 


Wyse PocketCloud Team

4 Posts

August 3rd, 2015 09:00

Thanks for the quick reply.

Yes, I have the menu animation on. I just downloaded the newest PocketCloud update and it's still not unhiding the taskbar.
I hope this can be worked out as this is the best rdp/vnc client I've found. But I definitely require this feature.

Oh, I should mention the pc is running Win7 x64 ultimate in case that has anything to do with it (doubt it though).
Also this works fine with vnc viewer on my laptop - the taskbar popping up I mean. So it's not the comp/vnc server config causing it.

Dave

EDIT: Just tried using RDP and the Windows Key works there. Just not with the vnc protocol.

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