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July 30th, 2015 21:00

Wildfire Problem

Wildfire Problem

So, I'm a first time user. Did the connection and everything and it all went smooth. After the connection, I opened the application, it showed my computer name. 

I clicked on it and all it shows is the PocketCloud icon in full screen. I think there is something below which is not being displayed since my phone is a low res one. 

Any way I can get this to work?

Thanks

925 Posts

August 2nd, 2015 03:00

Hi wildfire, Are you using rdp to connect or vnc?
If rdp please increase your screen resolution.
Thank you!


Wyse PocketCloud Team

500 Posts

August 2nd, 2015 03:00

Hi Darklift,

Thank you for reporting this issue. We are looking into this

Regards

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