Unsolved
This post is more than 5 years old
1 Message
0
1186
August 1st, 2015 02:00
Uograde to pro? Already purchased
Uograde to pro? Already purchased
I have been using pocketcloud a long time and have been very happy with it. I came to use it on my phone the other day and it came up application not available when I clicked the shortcut on my galaxy s. I can't tell if it had been remotely uninstalled or something but I can't remember doing it as I use it often.
I downloaded it again from the marketplace and it wanted me to upgrade to pro (I had a pro license). I signed in with my google account hoping it would unlock itself but no luck.
Does anyone know what I need to do to re-apply my pro licese to keep using the software?
Cheers
No Events found!
Josh-2015
1.3K Posts
0
August 5th, 2015 04:00
Try downloading the Pro version from the Marketplace rather than the free version. If you payed for it, you should be able to download it again for free as long as you are signed into the Marketplace with the same email you used when you purchased it.
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com