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4 Posts
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4282
July 31st, 2015 22:00
Transfer license to new google account?
Transfer license to new google account?
Hi,
I bought this app on my Nexus S, and it for some reason got linked to my secondary gmail account.
I did a factory reset, and now Android Market is actually linked to my primary account, and I can't re-download the app.
I was wondering if I could have the app transferred to my primary email.
I can send a verification email from both email accounts if necessary.
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Suchitha
925 Posts
0
July 31st, 2015 22:00
Thank you darkpallys! I will speak with the team and get back to you on this. It might require special setup for transfer from app side.
Wyse PocketCloud Team
Suchitha
925 Posts
0
August 11th, 2015 04:00
Hi Darkpallys, will be sending you a seperate private email.
Wyse PocketCloud Team
darkpallys
4 Posts
0
August 11th, 2015 04:00
Anything? It's been two weeks now. This isn't something that takes 2 weeks to resolve.
I know you may have other things to do, but I am a paying customer, and paying customers should be a priority.
darkpallys
4 Posts
0
August 11th, 2015 04:00
So any updates regarding my request?
Suchitha
925 Posts
0
August 11th, 2015 04:00
Hello darkpallys, I will get back to you. I am waiting for some more input.
Wyse PocketCloud Team
darkpallys
4 Posts
0
August 11th, 2015 04:00
Over a month and still nothing? Terrible customer support, I am disappointed.