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7 Posts
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2536
August 4th, 2015 21:00
Reconnected internet = unable to access
Reconnected internet = unable to access
My internet connection on my computer goes down randomly for about 10 seconds and then comes back up. When it comes back up the Windows Companion claims that it's still connected to Google when it's actually not. I attempt to connect via my Android phone and I get an error that the computer is not on. I have to manually "disconnect" from Google on my computer and then connect again and then I can connect with my Android to the computer. But this clearly defeats the purpose altogether...
Any ideas?
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Treader
4 Posts
0
August 4th, 2015 21:00
Having a similar issue, I have to go back and restart the Wyse Pocketcloud services on the PC, once I do that everything works normally for a few hours before I lose connectivity to the discovered connections on the phone app. Manual connections work normally.
sneako
7 Posts
0
August 4th, 2015 21:00
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Forgot to mention...its not the computer losing the connection, that always remains connected to the router; but rather its the modem dropping access to the outside world for a few seconds then bringing it back soon after.
That's probably why the companion doesn't login again, but it should be noticing the lack of connection nonetheless. Maybe it should perform pings each minute instead of assuming all is well if windows claims connectivity.