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July 30th, 2015 23:00

possible problem with latest update....

possible problem with latest update....

I have the pro version of Pocket cloud. prior to last week, I never had a problem. For the past week I can no longer connect with the pro version. The odd thing, I have the free version and tried, it I CAN connect with the free version. So that tells me the lastest update caused it to stop working for me. 
I'm using a manual rdp connection setup. The error I get with the pro version: "could not connect to server". 
In the meantime, how can I get the previous version back? There must be a bug in the latest pro version. Same setup in teh free version, and it works great there.

925 Posts

August 3rd, 2015 23:00

Hi Shell, Is this rdp connection? what is the os on your remote desktop?
Thanks!



Wyse PocketCloud Team

3 Posts

August 9th, 2015 21:00

Yes,rdp connection. Windows XP.

500 Posts

August 9th, 2015 21:00

Hi Shell,

Do you have special characters in your user name or password? What Android device are you using?

3 Posts

August 9th, 2015 21:00

no special characters, using on a DroidX.

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