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P2

1971

August 1st, 2015 00:00

PocketCloud Pro unable to read .RDP file on Android device

PocketCloud Pro unable to read .RDP file on Android device

I have PocketCloud Pro installed on both my Ipad and Android Based tablet device.
I have published a RDP file (on a http website, local interanet) which contains the connection information to a Terminal server along with username password.
On my Ipad/Iphone PocketCloud Pro works. It can read the file (over Http) and connect to the TS.
However the same does not works for the android device. It launches and errors out with the error :
"" File Read Alert
----------
File encoding is not supported. Please try to save your file in one of the following formats:
UTF-16, ASCII, UTF-8 UTF-16LE"""


I saved the rdp file in UTF-8, UTF-16 and ASCII format still it does not works for android device.
This is how my rdp file looks like
desktopwidth:i:1024
desktopheight:i:768
full address:s:192.168.XX.XXX
server port:i:3389
username:s:domain\username
pocketcloud password:s:111111

Please help
pagrawal [AT] nivio [DOTCOM]

544 Posts

August 4th, 2015 23:00

Hi - Can you please send us the RDP file so that we can test it on our end?

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