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July 30th, 2015 23:00
PocketCloud Explore: Cannot Browse Data in Folder (that include non-english language)
PocketCloud Explore: Cannot Browse Data in Folder (that include non-english language)
When I use PocketCloud Explore in my Android Device to browse file from my PC, If PC folder name is English Language only, I can browse data in that folder normally.
But If PC folder name include non-english language, I found error that I cannot browse data in that folder. (I use Thai & Chinese Language in folder name such as เพลงจีน, 中国作品)
Besides, The icon of files and folders (that include non-english language in name) seems like blank page.
How can I browse data in that folders ??
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Josh-2015
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July 30th, 2015 23:00
Sorry for the inconvenience and thank you for reporting the issue. Our product team is aware of the issue and is working on a fix. Please keep an eye out for upcoming updates.
A little more information from you could help us better understand and resolve the issue, please let me know the following information:
-What operating System version are you using (Xp, Home, Vista, Win 7...)?
-What operating System is Local (Did you install a Chinese OS version of Windows or is it English with Chinese IME installed)?
-What IME's do you use(IME 2007, IME 2008, etc)?
Josh-2015
1.3K Posts
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August 4th, 2015 02:00
I sent you a Private Message, please let me know if you are interested.