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2751
July 30th, 2015 00:00
[open issue] windows companion disconnect...
[open issue] windows companion disconnect...
HTC EVO view 4g running HC on the most updated version of pocket cloud.
Hp laptop win7 home premium, well equiped for remote access and stable WiFi.
While using app if I back out for any amount of time, 1 in 3 times I go to reconnect my laptop is disconnected. I relogin on android app, and it will then connect but every 3-4 times this solution fails.
How can I make my connection more stable?
Thanks
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Josh-2015
1.3K Posts
0
July 30th, 2015 00:00
I sent you a PM with details on how to capture a log from your companion. Please send the log file directly to me.
Josh Maurer

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