My solution to Auto Detection woes...

My solution to Auto Detection woes...

Just want to share my experience with all, on auto discovery login problems with my @googlemail.com address. This may help most but not all I'm sure.

Firstly, the initial setup....

I live in Abu Dhabi and installed Pocketcloud on my HTC Flyer running Gingerbread (tried Honeycomb but the Flyers 7inch screen causes problems with many apps, including Pc).

I run a Cisco/Linksys WRT-610N router, a Win7 x86 media PC, 2x Win7 laptops and a Win XP pro background pc. All accepted Pocketcloud client with no problem and were visible using my googlemail.com login.

I came back home to the UK for Xmas and tried to set up the client on our old UK Win XP home SP3 PC so I could keep it happy for my wife while away, and the client would install but not accept my googlemail.com for Auto detect.

I had also brought one of my laptops, previously working over in AD but now appearing offline!

I soon realised the ADSL router at my UK home was ancient, with no new firmware updates available and upgraded it to a cheap, but new unit, with UPNP enabled and the laptop was then discoverable.
The old XP pc was still refusing to accept a googlemail.com login for Auto discovery though...

I performed a sys /scannow on this offending unit and it reported missing SP3 system files... I did not have an SP3 disk to replace them so went this route...

I uninstalled Pocketcloud client from this PC, restarted it, downloaded the XP SP3 install from MS downloads then ran it...
About an hour later, I re-installed Pocketcloud client and Yeah! It recognised my login...

Edit:
Also, always try to be in front of the PC that you have just installed the client on when you first login from your mobile device, some AV softwares such as McAfee require you to confirm internet access on the client pc for PocketCloud on that initial connection, saves a lot of later pain...

Hope this helps someone...

H.