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5355
August 3rd, 2015 03:00
Log In Issues on Captivate
Log In Issues on Captivate
On my Samsung Captivate, whenever I try to sign in to my Google account through the Auto Discovery Setup, it just stays at "Signing In" and won't do anything. I exit and re-enter the application and it's said that I've signed in, but it won't recognize my computer. I've ran the diagnostics on my Windows 7 computer, tried signing-out and back in to my account on both devices, but nothing seems to work.
Anyone know how I can get this to work? If not, could I get a more helpful tutorial on setting up a Manual RDP connection than the one on the PocketCloud Android FAQ?
Edit: Nevermind. Somehow, logging out of my Google account on both devices, then logging into the account on my computer, then Android again seemed to resolve the issue. Mods can lock/delete this topic.
Lana-2015
500 Posts
0
August 3rd, 2015 03:00
Hi,
We are trying to reproduce this issue.
Could you please clarify where exactly did you stuck? And what you see?
1) Is it happens in PocketCloud Auto Discovery settings when you enter email address and password and then click log in?
or
2) Is it happens when you select machine to make a connection and you see pop up "Connecting" and then nothing happened?
Please let us know as much details as possible
Thanks