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July 30th, 2015 09:00

I purchased this program, because I do not want to go thru google.

I purchased this program, because I do not want to go thru google.

Hello,

I can't connect.

I connected briefly a few months ago, but that was the only time.

I've looked at the trouble-shooting options and verified my set up, but can't verify which version I'm running for Android(?).

I did update the program on my desktop.

I don't want to connect using a google account, it's why I paid for this program.

When I run the "Wizard" everything is fine except when I don't agree to add any google account information.

I have spent many hours trying to get this to work.

I'm using RDP.

Please help.

1.3K Posts

August 3rd, 2015 05:00

got2fly2, you are not required to use a google account to use the application, only if you want to use a automatic connection. You can manually set up a connection (not suing the companion software). Please see the guide below on enabling Remote Desktop on your PC:

http://pocketcloudsupport.wyse.com/e...remote-desktop

Once you have enabled remote desktop, follow these instructions for setting up a manual connection through PocketCloud:

http://pocketcloudsupport.wyse.com/e...to-pocketcloud

Please let me know if this does not help.

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