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July 31st, 2015 02:00

How do I Reactivate WysePocketCloud.app on MacOS, app does not start?

How do I Reactivate WysePocketCloud.app on MacOS, app does not start?

I had the PocketCloud.app working on my iMac yesterday. Rebooted the mac. When I double click on the Wyse PocketCloud.app seems to do nothing. Expecting the login dialog or something to come up. How do I get the mac client up and running again? Tried to connect from the Andriod client, says it is offline and unavailable. Must be something silly I am not seeing.

925 Posts

July 31st, 2015 02:00

Hi Sono,
On you Mac spotlight , Type wyse, you will find the app. Just click on it. Now right click on the kite icon on top right corner.
click on autodiscovery to signin.

 

 


Wyse PocketCloud Team

925 Posts

July 31st, 2015 02:00

Great Sono! Glad you got it to work.
Thank you!

 

 



Wyse PocketCloud Team

July 31st, 2015 02:00

Thanks, Suchitha. I found it. Litte icon at the top looks like a B2 Bomber plane. Now my problem is the Auto Discovery dialog comes up says its "initializing..." 
forever. Can't type into the email or password fields. twirling icon next to "Initializing..."
Any ideas?

July 31st, 2015 02:00

FYI, I rebooted my mac. Was able to login on the iMac side. Looks like it is working now.

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