Unsolved
This post is more than 5 years old
5 Posts
0
946
August 6th, 2015 21:00
DroidX not connecting
DroidX not connecting
I often get the message "Remote Machine Unavailable, the remote machine you are trying to connect to is offline and unavailable". I say 'often' as in about 75 percent of the time. Makes no difference if I'm in the area of the computer or not, by wifi or not. (I'm using a mac). I don't do anything different to connect or anything different when I can't connect. I can restart the computer and it doesn't seem to affect it one way or the other. Please help. This is a great tool (when it works) and I need it often.
Lana-2015
500 Posts
0
August 10th, 2015 23:00
Hi,
If your machine is dispalyed as unavailable then you need to re-login in Windows Companion Google account on PC.
Regards
mjwest
5 Posts
0
August 10th, 2015 23:00
What is Windows Companion Google account. I don't use Windows, it's a mac. Are you saying to log into the google account on the pc? Does it have to be that PC or are you just saying that I need to log into google? Your answer isn't clear and doesn't make any sense.
Suchitha
925 Posts
0
August 10th, 2015 23:00
HI MJ,
do you have network coverage when you see this error? Are you on wifi or 3g? Can you please try browsing the internet using the devcie browser?
Wyse PocketCloud Team