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July 31st, 2015 05:00
Desktop does not show on phone.
Desktop does not show on phone.
Hi,
I am using a samsung galaxy s2 and windows visa on the computer.
I have managed to get the phone and the computer to link, however the screen on the phone is blank.
if i bring up the pointer i can move the mouse on the computer screen but the phone screen is black.
Can anyone help with this?
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Lana-2015
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August 4th, 2015 00:00
Hi,
What PocketCloud version do you use? Is it the latest 1.2.164 (free?)
What Windows Companion version do you use? The latest is 2.2.15
Are you on WiFi or 3G?
Sometimes the network signal is low and it takes sometime to display the screen on VNC connections.
Please try to tap the screen several times. You should see the screen then.