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1008
July 31st, 2015 00:00
Can't use pocketcloud - wrong resolution, cuts off parts of windows
Can't use pocketcloud - wrong resolution, cuts off parts of windows
Hello,
I bought the pro version today because of file transfer possibility.
Very disappointed with you app so far. My PC's screen resolution is 1680 x 1050.
Pocket cloud does not work properly with automatic screen resolution setting - but does not offer a 1680x1050 manual setting either. This leads to a reduced desktop and cut off windows.
If there is not fix for this your application it is useless for me.
I could not find out these problems within 15 minutes.
Is there a chance for a refund?
Thanks
Michael
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Suchitha
925 Posts
0
August 4th, 2015 01:00
Hi MichaelB, can you use vnc? If you use vnc you could make use of your desktop screen resolution.
Thanks!
Wyse PocketCloud Team
jrgrundy
2 Posts
0
August 9th, 2015 23:00
I am having a similar issue. I installed the companion on Windows Server 2003. It's been spotty ever since and right now I cannot scroll the full screen although connected via VNC. Any fix for this?